The PIM international competence center located in Hanover, Germany, provides Group companies with a full range of tools for managing, sharing and using product information. Following deployment in seventeen countries, the PIM solution has been extended to China and Belgium and has reached the finalization stage in Poland, Spain and the UK. A major software upgrade was carried out after fifteen months of development and installed in all those countries at the end of 2015. The quality of data from suppliers is essential to all users throughout the industry, with a new entry verification system connected in real time to a web application. As always, delivering excellence to customers is the name of the game.